Updated: 1 April 2021
Effective from: 1 April 2021.
Thank you for visiting digiidnet.co.uk. Digital Identity Net treats your personal information with great consideration and your privacy is important to us. This privacy statement explains what personal data Digital Identity Net collects from you, and how we use that data. This notice applies across all websites that are owned by Digital Identity Net, including our online and mobile sites or apps. For the purpose of this notice, we’ll just call them our ‘services’.
Use of the site and cookies
You may knowingly provide us with personal details through website forms or email, such as name, address, telephone number etc, if you inquire about our services, request quotations or provide other feedback.
Disclosure of information
We will never rent, sell or share your personal data with third parties for commercial reasons. Any personal information we collect from this website will be used in accordance with the Data Protection Act and other applicable laws. The details we collect will be used to provide you with a quotation or other information you may have requested; to fulfil delivery of our services to you and provide after sales service and support. In certain cases, we may use this information to let you know about additional services we provide.
Third party websites
Our website may provide links to third party websites. The inclusion of any link does not imply our endorsement of any other company, its websites, or its products and/or services. We accept no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose or otherwise treat your personal information.
When we say ‘personal data’ we mean any information that you can be identified from, like your name, email, address, telephone number, and so on. This notice doesn’t apply for using non-identifying data such as aggregated or anonymised personal information.
Who are ‘we’?
When we refer to ‘we’ (or ‘our’ or ‘us’), that means Digital Identity Net UK Limited and any of its wholly owned subsidiaries. Registered Office: Evolution House Iceni Court, Delft Way, Norwich, Norfolk, United Kingdom, NR6 6BB. The office address details are available on our Contact Us pages and the email address is email@example.com .
Our principles of data protection
Our approach to data protection is built around three key principles.
Transparency: We have a direct approach to how we process personal data by being open, honest and transparent.
Security: We champion industry leading approaches to securing the personal data entrusted to us.
Stewardship: We accept the responsibility that comes with handling personal data.
How we collect your data
When you visit our websites, we may collect personal data. The ways we collect it can be broadly categorised into the following:
Information you provide to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you inquire about our services, respond to a job application, join us on social media, contact us with questions or request support. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our websites or services.
Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g., by personalising the content you see).
Some of this information is collected using cookies and similar tracking technologies.
We only process personal data for the following lawful reasons:
- to perform a contract with you, or
- where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
- in accordance with a legal obligation, or
- where you provided your consent.
How we use your data
First and foremost, we use your personal data to operate our websites and provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you. This may include:
- providing you with information you’ve requested from us or information we are required to send to you
- operational communications, like changes to our services, or in connection with projects we are undertaking for you
- marketing communications about Digital Identity Net in accordance with your marketing preferences
- asking you for feedback or to take part in any research we are conducting (which we may engage a third party to assist with)
To analyse, aggregate and report: We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymised analytics and reports.
How we can share your data
There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:
- third party service providers and partners who assist Digital Identity Net in providing our services to you, for example our webhosting platform provided by Webflow or WordPress, or other information management tools, provided by Microsoft. We will never sell or share your personal details with any third party for commercial reasons.
- regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure
- other parties, with your consent.
International Data Transfers
When we share data, it may be transferred to, and processed in, countries other than the country you live in, where our data hosting provider’s servers are located. These countries may have laws different to what you’re used to. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.
For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data (like the United States).
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements). We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and applicable data protection legislations. Following that period, we’ll make sure it’s deleted or anonymised.
It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to firstname.lastname@example.org
Additional data protection rights:
- know what personal data we hold about you, and to make sure it’s correct and up to date
- request a copy of your personal data, or ask us to restrict processing your personal data or delete it
- object to our continued processing of your personal data
- ask us to rectify personal information you think is inaccurate, or ask us to complete information you think is incomplete
- to ask us to delete your personal information
- to ask that we transfer the personal information you gave us to another organisation or to you
You can exercise these rights at any time by sending an email to email@example.com. If you’re not happy with how we are processing your personal data, please let us know by sending an email to firstname.lastname@example.org. We will review and investigate your complaint and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint. The relevant UK authority is the Information Commissioner’s Office (ICO): https://ico.org.uk/
How to contact us
We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch: email@example.com