Simple steps you can take to meet consumer expectations in 2021

This webinar, moderated by Chuka Umunna with NatWest, Starling Bank and OneID®, shared new market research that highlights some of the challenges businesses and retailers face and the simple steps you can take to meet heightened consumer expectations, including:

Meeting consumer expectations in 2021 - Key takeaways

 

  • Marketplace transformation. Today’s marketplace is mobile. From high-street to handset – how can your business adapt and succeed where so many have failed?
  • Consumer frustration. A smooth and simple online consumer journey is essential but increasing frustration and consumer abandonment rates mean many brands are losing business - how can digital identity help remove this friction?
  • Fraud threats. The bad guys are adapting too and will be targeting your business - what can you do to keep fraudsters at bay?

To find out about how OneID can help you revolutionise your customer journey.

 

Get in touch!

Recent posts

Identity Verification

Preparing for the Document-Free Digital ID Era

In the digital age, the evolution of identity verification has shifted from cumbersome physical processe...

Press Release

Aaron's Department simplifies DBS checks with OneID®

Aaron’s Department, a leading provider of Disclosure & Barring Service (DBS) checks for organisation...

Webinars

Document-free Digital ID in KYC – Answering your top questions

As promised in my last blog recapping our webinar, 'Modernising KYC: Why Innovators are Adopting Digital...

Fraud

Is Bank-verified Digital Identity the Missing Link in Solving Payment Fraud?

OneID®’s latest white paper, launched at Pay360, points the financial services and payments industry to ...